InsightsCopilot and AI

Copilot Cowork and Work IQ: From answers to completed work

Copilot is moving from answering questions to carrying out tasks that take time and involve many steps.

Work IQ

Work IQ is Microsoft's name for the intelligence layer behind Microsoft 365 Copilot. It draws on the context of your organization's work: who collaborates with whom, and what content they work on together. Developers can also use Work IQ through dedicated APIs, currently in preview.

Copilot Cowork

Copilot Cowork brings long-running, multi-step tasks into Microsoft 365 Copilot – work that takes place over time, not just a response to a request. The feature was developed in close collaboration with Anthropic and builds on the technology behind Claude Cowork. It is currently available through Microsoft's Frontier program.

What does this mean in practice?

The more independently AI works, the more important it is that permissions are right and your data is in order. The groundwork determines whether this becomes a gain or a risk.

What we recommend

  • Keep an eye on the Frontier features, but test on a small scale
  • Get permissions in order before agents are allowed to work independently
  • Define which tasks AI can carry out without approval

How we can help

Wondering what this means for your organization? Let's talk.

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