Insights on IT operations, security, and AI
Advice, trends, and recent changes – written for businesses that want to stay in control of their IT.
Outlook vulnerability is being actively exploited – update Office now
Microsoft has fixed an Outlook vulnerability that is already being used in attacks. The fix is in the Office update, not in Windows Update.
Five IT operations trends that will shape 2027
IT operations is less about keeping machines running and more about security, governance, and value from AI. Here's what we're seeing among our customers.
What will you do the day a cyberattack hits?
Once a cyberattack is underway, it's too late to make a plan. The first few hours largely determine how much damage is done.
Sustainable IT: Longer lifespans and smarter purchasing
The biggest environmental impact of IT comes from manufacturing the equipment. That makes a longer lifespan the most important climate action.
Windows 10: Year two of advanced security updates costs twice as much
Year two of Microsoft's paid security updates for Windows 10 began on October 14. The price has doubled.
Ten questions to ask before choosing an IT provider
Switching IT providers is a big decision. These questions separate the good providers from the ones that are just good at selling.
New hire? A PC that's ready on day one – without waiting for IT
With modern deployment, a new PC can ship straight from the vendor to the employee and be fully set up after the first sign-in.
How to build a predictable IT budget
Unexpected IT costs are one of the biggest frustrations for CEOs. With the right model, IT can become a fixed, planned expense.
Scanners and printers that send email? SMTP AUTH is turned off in December
Many multifunction printers, scanners, and older line-of-business systems send email with basic password sign-in. It stops working by default at year-end.
Shadow IT and shadow AI: When employees choose their own tools
Employees who adopt their own apps and AI tools usually do it to work better. But it can create risk for your business that no one has visibility into.
The EU AI Act: When will the EU rules on artificial intelligence come to Norway?
The EU AI Act is being phased in across the EU. In Norway, the law is not yet in place – but that does not mean anything goes.
Passkeys are now the default in Microsoft Entra ID
As of September 2026, passkeys are the recommended sign-in method in Microsoft 365. Users will notice it the next time they sign in.
AI-powered phishing: When scams become convincing
Typos and awkward wording used to be a warning sign. With AI, scam emails are now almost impossible to tell apart from real ones.
SMS and voice calls for MFA go away on February 1, 2027
Microsoft's own SMS and voice codes for sign-in are being phased out. Businesses that still use them need to act now.
Your phone is a work device too – secure it like one
Email, Teams, and documents live on your employees' phones. You can secure them without taking control of the entire phone.
SharePoint in 2026: Add-ins, alerts, and InfoPath are gone – have you checked?
Several legacy SharePoint features were removed this year. Anything you haven't migrated simply stops working.
SharePoint Server 2016 and 2019 are out of support – time for the cloud?
If you still run SharePoint on your own servers, they no longer receive security updates.
What you actually get for the new Microsoft 365 price
Microsoft justifies the price increase with more than 1,100 new features. Some are worth putting to use right away.
The Business plans with Copilot are now permanent
What started as promotions are now permanent offerings: Microsoft 365 Business with Copilot included.
Microsoft 365 got more expensive on July 1 – here's what it means for you
Microsoft has raised list prices on most commercial Microsoft 365 plans. For many customers, the increase won't take effect until the next renewal.
Copilot Cowork and Work IQ: From answers to completed work
Copilot is moving from answering questions to carrying out tasks that take time and involve many steps.
From assistant to colleague: AI agents are coming
AI is moving from answering questions to carrying out tasks on its own. That creates major opportunities – and new governance requirements.
Why more businesses are consolidating IT with a single partner
Five providers don't make your IT five times better. Often, they just mean five times as many places where accountability can get lost.
Microsoft 365 E7: The new top-tier plan – and who it's for
E7 combines E5, Microsoft 365 Copilot, and Agent 365 in one license. For most smaller businesses, there are better options.
Agent 365: Take control of your AI agents before they take control of you
AI agents are showing up everywhere in Microsoft 365. Agent 365 gives IT one place to see, manage, and secure them.
Teams chaos? Here's how to restore order
Hundreds of teams, files no one can find, and old projects that were never cleaned up. It's common – and it's fixable.
Zero Trust in practice – for businesses without an in-house security team
Zero Trust sounds like something for large companies. But you can adopt the principles step by step, using tools many businesses already have.
Home, coffee shop, and hotel Wi-Fi: How to work securely anywhere
The office is no longer the only workplace. That means security has to follow the user, not the network.
Claude in Microsoft 365 Copilot: More AI models in the same tool
Microsoft 365 Copilot no longer uses just one model family. Anthropic's Claude is now part of the tool.
New Outlook: You have an extra year – use it
Microsoft has postponed the automatic switch to new Outlook for enterprise customers until March 2027.
Is your Microsoft 365 data actually backed up?
Many people assume Microsoft backs up everything. In reality, Microsoft protects the service – but you are responsible for your data.
Copilot Chat is free – but how does it differ from Microsoft 365 Copilot?
Everyone with Microsoft 365 has access to Copilot Chat at no extra cost. The paid license does something else entirely.
AI strategy for midsize businesses: Start small, but start right
Many businesses wait for the perfect AI strategy. The ones that succeed start with a few specific needs – and clear guardrails.
The supply chain has become part of the attack surface
Attackers increasingly get in through vendors and partners. New rules make staying in control a management responsibility.
Before you turn on Copilot: Clean up permissions
Copilot doesn't create any new permissions. But it makes it much easier to find content that's already shared too broadly.
When an employee leaves: How to keep access from lingering
Forgotten accounts are one of the most common security risks in smaller businesses. With a standard routine, they are easy to avoid.
Ransomware most often hits smaller businesses
Many people think ransomware is a problem for large corporations. Microsoft's data shows the opposite.
Copilot Business: Microsoft 365 Copilot at a price small businesses can justify
Microsoft has launched a dedicated Copilot license for businesses with up to 300 users – with the same features as the enterprise version.
Goodbye to password changes every 90 days
Many businesses still force employees to change their passwords every three months. That makes security worse, not better.
Identity is the new attack surface – the numbers from Microsoft
Microsoft's latest Digital Defense Report shows that attackers go after sign-ins, not servers.
IT security has become a leadership responsibility
Cybersecurity used to be the IT department's job. New regulations and a tougher threat landscape have shifted responsibility to management and the board.
The Norwegian Digital Security Act and NIS2: How Microsoft 365 can help
Norway's digital security requirements are tightening. Much of the documentation can be built on tools you already have.
Enterprise-grade security for Business Premium: Defender Suite and Purview Suite
Businesses with up to 300 users can now get E5-level security and compliance – without switching licenses.
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