InsightsCopilot and AI

Copilot Chat is free – but how does it differ from Microsoft 365 Copilot?

Everyone with Microsoft 365 has access to Copilot Chat at no extra cost. The paid license does something else entirely.

Copilot Chat

Copilot Chat is available to Microsoft 365 customers at no extra cost. It works well for writing, summarizing, and asking questions – and with Enterprise Data Protection, your prompts and responses are not used to train Microsoft's foundation models.

Microsoft 365 Copilot

The paid license works with your organization's own data through Microsoft Graph: email, meetings, chats, and documents the user can access. This is where the big gains are – for example, summarizing a project across email and Teams, or creating a draft based on internal documents.

Our advice

Start with Copilot Chat for everyone, and give the full license to the people who get the most out of it. That way, your organization learns to work with AI without major costs.

What we recommend

  • Make sure everyone signs in to Copilot Chat with their work account
  • Write simple guidelines for how AI may be used
  • Select pilot users for the full Copilot license

How we can help

Wondering what this means for your organization? Let's talk.

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